JustAnswer Online Doctors Review

JustAnswer is not your typical online medical care service. It offers a platform to ask questions of thousands of board-certified medical professionals, experts in their fields. You can ask questions for $5 each or pay for a membership to ask unlimited questions and get unlimited interactions with a doctor. “Premium Services” include video and phone chats that are charged at a higher rate.

JustAnswer is a considerably different process than your traditional health care provider. Rather than providing treatment, JustAnswer Medical offers answers to medical questions.

You’ll ask a question, and an expert will answer you. The company states that many questions are answered within 6 minutes, with responses taking up to 24 hours in certain situations.Depending on your subscription plan, you can have unlimited follow-up questions with the doctor until you are satisfied with the results. You can send in photos for the doctor to analyze if there is a skin condition, for example.

Experts need to go through 8 steps in order to qualify for participation in the network. The screening process includes:

JustAnswer’s experts do not treat medical conditions but provide answers to questions on medical topics.. Here’s a partial list of medical topics covered by JustAnswer experts:

JustAnswer does not require a membership in order to speak to an expert. If you want to ask a one-off question, you can pay $5 and receive an answer. There are additional services that will incur payments as well, including having a private phone meeting with a doctor, secure remote assistance, or document preparation.

Alternatively, you could sign up for a membership. It’s charged by the month, and membership includes unlimited questions and answers, 24/7 access to real doctors, access to the iOS and Android mobile app, 2 free phone calls, and access to the entire library of expert answers.

There are 3 plans from which to choose. Each plan has graduating pricing and benefits. Here’s a look at the different plans:

It is unclear whether or not JustAnswer works with medical insurance providers. On the site, there is conflicting information on the subject. When we spoke to a representative, we were unable to get a clear answer. This leads us to believe that JustAnswer does not work with medical insurance policies.

“I was extremely happy when I spoke with Dr. Connie she was very informative. I felt much better after I spoke with her. And if I have anymore questions I will ask for her the next time I call…I think this is a great service and I hope you continue and had much success in this new way of speaking to Doctors..thank you” JustAnswer Customer

“I was very impressed with the process, answer. I like being able to share a photo. The Dermatologist provided an answer that I shared with my Primary doctor. Good collaboration and we now have a treatment plan. We’ll try it and if it doesn’t show improvement, I’ll go to see a Dermatologist. This was a good solution for these COVID-19 times.” Diana

“I’m very impressed with the advice I received. Dr. Mustafa is very knowledgeable and kind. After speaking with him I contacted my Dad’s physician and he is following the advice given. Thank you so much again. I recommend you highly.” Deanne R

JustAnswer is a helpful resource if you are looking to get answers about a medical condition or issue. With a subscription, you’ll get unlimited back and forth question and answer sessions with a board-certified doctor during which you can discuss your symptoms, get a second opinion, or clarify any questions you have about your medical condition.

JustAnswer Online Doctors Review

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