In a Nutshell

In a Nutshell

Choice Home Warranty is a well-established home warranty company with a large base of long-term customers. Many reviews highlight how people have moved from other companies to Choice because of its well-rated customer service and cost effective premiums. With a no-fee, flexible warranty transfer, Choice Home Warranty is best for landlords, realtors, and homeowners who may be selling their home in the near future.

Positive
  • 24/7 claims call hotline
  • No home inspection requirement
  • 30/90 day service guarantee (30 days on labor, 90 days on parts)
Negatives
  • Not a lot of plan options
  • Several complaints filed with the BBB

Choice Home Warranty is now offering enhanced coverage during the COVID-19 crisis. 

Choice Home Warranty at a Glance

Choice Home Warranty at a Glance

Annual premiums: 
Plan types:
States: 
HVAC: 
Contractors:
Home inspection: 
Claims service fee:
Claims department:
Workmanship guarantee:

Coverage

Coverage

Choice Home Warranty coverage has extensive coverage, covering all the major appliances and systems around your home. Coverage begins 30 days after enrollment and remains active for a full 365 days from that date (unless you sign up with a Choice Home Warranty deal offering an extra month of coverage). This only applies if you are starting fresh with Choice Home Warranty. If you have an existing contract with another home warranty provider, Choice will activate your coverage from the day your old contract expires.

What does Choice cover?
What does Choice Home Warranty cover?

Here are the basics of Choice’s coverage:

  • Choice doesn’t cover pre-existing conditions, or misused or abused items, as is the industry standard. Additionally, this service doesn’t include certain types of damage, including things such as rust or mildew growth. Again, these are industry standards.
  • Choice Home Warranty covers single family homes, new construction homes, condos, townhouses, and mobile homes.
  • There are no annual caps on how many claims you can make.
  • There may be caps for specific items. Generally, individual caps are $500 for appliances and $1,500 for systems, but this is subject to Choice’s discretion.

Coverage includes systems such as:

  • HVAC (with the Total Plan)
  • Electrical system
  • Plumbing system
  • Plumbing stoppage
  • Ceiling fans
  • Ductwork
  • Sump pumps

Some appliances covered are:

  • Refrigerator (with TP)
  • Clothes dryers (with TP)
  • Clothes washers (with TP)
  • Ranges
  • Ovens
  • Built-in microwaves
  • Garbage disposals
  • Garage door openers
  • Water heater
  • Whirlpool bathtub
  • Cooktop
  • Dishwasher

Additionally, you can add optional coverage for items such as pool or spa, second refrigerator, septic system, and standalone freezer.

What Appliances and Systems Does Choice Home Warranty Cover?

What Appliances and Systems Does Choice Home Warranty Cover?

ITEMBASICTOTAL
HeatingVV
ElectricalVV
PlumbingVV
MicrowaveVV
DishwasherVV
Garage door openerVV
RefrigeratorV
Air conditioningV
Clothes dryerV
Clothes washerV
Whirlpool bathtubVV
Oven/range/stovetopVV
Built-in microwaveVV
  • Pool
  • Spa
  • Central vacuum
  • Well pump
  • Second refrigerator
  • Limited roof leak
  • Standalone freezer
  • Sump pump
  • Septic system
  • Septic tank pumping

Pricing and Onboarding Deals

Pricing and Onboarding Deals

Choice Home Warranty provides some of the most competitive pricing plans in the market. The one downside to this company is that it offers only 2 plans, a Basic Plan and a Total Plan. Truthfully, though, you don’t really need anything else, and more options would probably just complicate the selection process. Here are the 2 Choice plans you can choose from:

ITEMBASICTOTAL
HeatingVV
ElectricalVV
PlumbingVV
MicrowaveVV
DishwasherVV
Garage door openerVV
RefrigeratorV
Air conditioningV
Clothes dryerV
Clothes washerV
Whirlpool bathtubVV
Oven/range/stovetopVV
Built-in microwaveVV

Contractors and Service

Contractors and Service

Choice has a huge network of contractors, so it can provide faster service to anywhere in the US. This company doesn’t publish an exact number, but clients have testified to always receiving fast service, a sign that there are plenty of workers to go around. What’s more, Choice Home Warranty is rigorous about its technician checks and only employs qualified contractors.

Customers can submit a claim 24/7/365, even on holidays. When a claim is made, Choice will send a contractor within 2 business days during normal business hours and within 4 days on weekends and holidays. However, Choice will expedite the service in the event of an emergency.

The service fee is $85 per claim regardless of how much the actual cost of repair is. That’s generous, considering appliance repairs can often run several hundreds of dollars. What’s more, Choice lets you pay less than the $85 service fee if the parts and repairs total less than that amount. If an item that needs to be replaced is not available, Choice will reimburse you in cash for the item.

Choice requires you to show some sort of service or maintenance record when submitting a claim, but you do not need to have a home inspection done before you can get a home warranty plan.

How Does Choice Home Warranty Compare?

How Does Choice Home Warranty Compare?

ITEMBASICTOTAL
HeatingVV
ElectricalVV
PlumbingVV
MicrowaveVV
DishwasherVV
Garage door openerVV
RefrigeratorV
Air conditioningV
Clothes dryerV
Clothes washerV
Whirlpool bathtubVV
Oven/range/stovetopVV
Built-in microwaveVV

What Do People Say About Choice Home Warranty?

What Do People Say About Choice Home Warranty?

“Professional, courteous and quick service. Service people are knowledgeable, respectful and very professional.” Vanessa Davis, March 2019

“My plumbing problem was fixed within 20 minutes!!! They were great. Had visions of dollar signs, but nope, done right, done quickly, done on time, done with a smile. Couldn’t be happier!” Baarbara Spenks, March 2019

“Orlando was phenomenal. Such a professional who knew exactly what to do. Quickly found the problem and repaired it. You need a thousand just like him. Please give him a RAISE!!!” Roz Tandy, Feb 2019

Bottom Line

Bottom Line

Choice Home Warranty is a well-known name in the industry and has been operating for over a decade. With competitive pricing, a huge network of contractors, and fair coverage, it’s easy to see why.

About Choice Home Warranty

About Choice Home Warranty

Based out of New Jersey, Choice Home Warranty offers home warranty coverage to all areas around the United States. The company nets more than $100m in sales every single year, a testament to how popular this home warranty provider really is. Choice currently holds a B- rating with the Better Business Bureau and strives to continue improving on its service.

Choice Home Warranty Review
Choice Home Warranty Review

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